Create and maintain client records for assigned program(s) according to the Health Insurance Portability and Accountability Act (HIPAA), Community Care Licensing (CCL), and Seneca regulations. Monitor and track required county health plan documentation, ensuring accurate completion according to established programmatic, county, and state guidelines. Support the program with holding the main phone line to screen calls and provide information to callers. Greet clients and families as they arrive for appointments at the office. Communicate with treatment team regarding corrections or necessary changes on documentation. Input, complete, and review billing and payment invoices using internal and external Electronic Health Record (EHR) systems for assigned program(s) and submitting reports to the Accounting Department in a timely manner. Ensure appropriate and timely distribution of Incident Reports. Investigate and resolve billing inaccuracies and billing related issues. Ensure timely submi...Quality Assurance, Assurance, Specialist, Healthcare, Business Services, Health