Job Details

Role: Senior Backend Software Engineer - Distributed Systems / Engineering Enablement

We are hiring a senior backend engineer to focus on distributed systems, scalability, reliability, and observability-not backend product features. This is a high-impact role supporting a mission-critical, AI-driven healthcare platform that processes millions of conversations every month.

Location & Compensation:

• San Francisco or New York City (hybrid, minimum 3 days onsite)
• Base salary: $211K-$248K, plus generous equity and benefits
• Location requirement is non-negotiable

What you'll do:

• Improve application-level reliability and system scalability
• Significantly reduce latency using observability and profiling tools
• Scale compute-heavy services running on Kubernetes
• Solve platform and infrastructure challenges at large scale
• Enable other engineers by improving system performance and internal tooling

Requirements (non-negotiable):

• 5-10 years of software engineering experience
• 2+ years focused on backend performance, scalability, or infrastructure
• Strong experience with distributed systems
• Proven success improving reliability and reducing latency
• Production experience scaling services on Kubernetes
• Experience with a major cloud provider (GCP preferred)
• Strong Python and/or TypeScript skills
• Hands-on monitoring/observability experience (Datadog, Grafana)
• Background in big tech or hypergrowth startup environments

This role is ideal for engineers who enjoy solving deep infrastructure problems and enabling high-performing engineering teams at scale.