Job Details

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids products and services. Principle Duties and Responsibilities People & Training Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present. Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present. Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager...Store Manager, Assistant Store Manager, Manager, Store Associate, Customer Experience, Operations