Job Details

Santa Maria Terrace is currently seeking a Receptionist to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families, and our community. We are guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First!)

Ownership

Position Summary

Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific resident services and community tasks as assigned and seeks administrative support as needed.

Essential Functions and Responsibilities

• Ensures CAPLICO Core Values and Code of Conduct are adhered to at all times.

• Ensures compliance with Resident Rights and HIPAA policies at all times.

• Provides a welcoming environment for residents, staff, and all visitors to the community.

• Maintains up-to-date knowledge of the community services provided.

• Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions.

• Operates paging/telephone system as required. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.

• Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.

• Ensures that the reception areas are clean, neat, and inviting.

• Prepares outgoing community mail for pickup. Sorts and distributes incoming mail for distribution to departments.

• Maintains current listing of residents and staff.

• Reports equipment malfunctions as soon as possible to appropriate personnel. Maintains a "maintenance required" book for repairs needed in the community.

• Organizes the necessary information packets for job applicants and new staff.

• Performs clerical functions associated with resident admission, discharges, and readmission as assigned.

• Performs typing, copying, faxing for all departments as requested.

• Attends designated staff meetings.

• May perform other duties as assigned by the Supervisor.

Physical Demands and Sensory Requirements

(With or Without the Aid of Mechanical Devices)

• Must be able to move frequently throughout the workday.

• Must be able to cope with the mental and emotional stress of the position.

• Must be able to see and hear or use prosthetics that will enable the senses to function adequately to ensure that the requirements of this position can be fully met (e.g.: accurately read measurements on resident related equipment such as thermometers, monitors, gauges).

• Must be able to function independently, have personal integrity, flexibility and the ability to work effectively with residents, employees, visitors and support agencies.

• Must be in a good general health and demonstrate emotional stability.

• Must be able to relate and work with the disabled, ill, elderly, emotionally upset and at times, hostile people within the community.

• Ability to stand/walk up to two hours a day; sit up to eight hours a day.

• Must be able to frequently support up to 20 pounds.

• Requires frequent lifting/carrying up to 50 pounds.

• Requires frequent kneeling, bending, and reaching.

• Must be able to assist with the evacuation of residents

Our building is open 24/7, we work all holidays and weekends

Current Open Shift:

7am-2pm

Pay Wage

$17.00-$20.00

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at