Job Details

Insight Global is seeking 3 fully remote Business Analysts to join the Commercial Sales Operations team at a worldwide simulation software company. This team shepherds the business u through the process of requesting and implementing accurate requests and changes as it relates to Salesforce and documentation of operational processes. This team is responsible for gathering business requirements from the 3500+ u including direct and indirect channel partner u . The team consists of product owners/BA's/System Administrators/Change Administrators. Functioning as a business analyst and administrator, this role will be responsible for translating business requirements to provide recommendations, best practice, and deliver solutions that provide actionable insights while also executing on the day-to-day configuration, support, maintenance, and improvement of our CRM platform.

Key Duties and Responsibilities:
• Partnering with process architect/product owner - meet daily/weekly
• Join requirements gathering sessions - have all the deliverables ready
• Work with process architects with what the tech team can work on
• Process mapping
• Crafting user stories with acceptance criteria
• Validating testing - testing support - UAT + creating test scripts

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Required Skills & Experience
- 5+ years of exp. as a business analyst
o Leading requirements gathering sessions, creating clear deliverables, executing on those deliverables, etc.
- 1 year of experience with a Salesforce Project
- Experience with Salescloud
- Exp. w/ user acceptance testing (UAT)

Nice to Have Skills & Experience
- Salesforce Certifications
- VIZIO Exp
- JIRA or ADO experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.