Job Details

Overview

The Consumer Loan Credit Officer III evaluates members' credit needs by analyzing loan requests primarily outside of the loan matrix. Makes credit decisions on complex loan requests, and possibly employee loans. Coaches and provides feedback to loan officers on lending policy, procedures, and practices. Provides feedback to Manager and AVP about observations concerning individual loan officers' performance. Participates in loan officer training. Participates in lending functions requiring Sr. Loan Officer authority as directed by management. Develops and maintains effective relationships with internal and external customers. Provides feedback from all channels on all aspects of consumer lending.

Responsibilities

• Reviews and "decisions" loan applications including those falling outside the matrix for Loan Officers.
• Combines credit scoring and sound judgment to make lending decisions for the benefit of the membership.
• Maintains standards in loan quality, member service, and audit integrity and compliance areas.
• Contributes to evaluating and recommending improvements to department functions (LOS, processes, policy, etc) Coaches and mentors Loan Officers on the interviewing of members and underwriting decision process.
• Develops and utilizes resources to identify, prevent, and correct all areas of loan quality, Loan Officer training, and account integrity.
• Provides advice and assistance to members and employees on budget counseling, consolidations, loan extensions, pay methods, and other areas relating to their financial needs. Explains reasons for denial and explore options for members when loans are denied.
• Assists members and employees with the loan process and all underwriting issues.
• Assists in the development of new programs and methods to improve member services and save money for the Credit Union; implements new loan products and services in accordance with management direction.
• Inputs applications, completes decision process, sets up funding instructions, and submits files for funding.
• Ensures that loans are reviewed, decisioned, and processed within established LFCU policies and procedures, as well as federal and state guidelines.
• Troubleshoots problems loans submitted by various delivery channels and collaborates with management and staff to resolve issues.
• Provides necessary counseling to internal and external customers regarding loan decisions, policies, procedures, and guidelines.
• Provides prompt, efficient, and courteous service to both members and co-workers.
• Reviews funded loans and prepares assessments as directed by management.
• Cross-sells products and services offered at the credit union, when appropriate
• Identifies cross-sell opportunities and coaches junior loan officers on same.
• Validates and develops policies and procedures in line with Credit Union strategic planning.
• Works within and directly impacts their function, occasionally interacts with other departments.

Qualifications

Education

• Min/Preferred: Preferred
• Education Level: 4 Year / Bachelors Degree
• Description: Bachelor's degree preferred.

Experience

• Minimum Years of Experience: 4
• Preferred Years of Experience: 6
• Comments:
  A minimum of 4-6 years' experience in a financial institution in a consumer loan officer or underwriter capacity dealing with direct and indirect loans, credit cards, and personal loan, with progressive limits.

Knowledge, Skills & Ability

• Thorough understanding of credit reports and how to interpret the data.
• Working knowledge of NCUA regulations, consumer lending, loan collection concepts, and practices.
• Working knowledge of the Microsoft suite of office products.
• Supervisory and training experience is helpful.
• Contribute to large projects and are a force of proposition on their scope of work towards improvements and achievement.

Disclaimer

Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.

Pay Range

USD $33.02 - USD $49.53 /Hr.