Job Details

Position: Regular Integration Delivery Coordinator
Location: Remote USA

Project Description:
Computer Migration Summary:
• Responsible for leading and managing small to medium computer migration projects, typically less than 500 people
• Works closely with the Integration Lead, Customer Support (ITSS), ServiceNow (ITSM), Application Readiness, to ensure the project meets milestones, deliverables, and deadlines for a smooth and successful project
• Utilizes our client's Project Management best practices, procedures, and standard methodologies to ensure all assigned projects deliver quality and cost-effective anticipated results
• Ensures all needed legacy applications and peripherals work on the replacement computers
• Continuously solicits feedback from Senior/Lead Integration Delivery Coordinators, supervisor, and project team members

Email/M365 Migration Summary:
• Responsible for leading and managing small to medium email/M365 migration projects, typically less than 500 people
• Works closely with the Integration Lead, email engineers, and Customer Support (ITSS), to ensure the project meets milestones, deliverables, and deadlines for a smooth and successful project
• Utilizes our client's Project Management best practices, procedures, and standard methodologies to ensure all assigned projects deliver quality and cost-effective anticipated results
• Ensures all needed individual mailboxes, group shared mailboxes, distribution lists, OneDrive, Teams, SharePoint, SMTP, GALSync, FreeBusy, Rebranding has been completed and everything is working as expected
• Continuously solicits feedback from Senior/Lead Integration Delivery Coordinators, supervisor, and project team members

Project types:
• Email closeout
• Email migrations typically up to ~500 people
• GALSync/FreeBusy
• SMTP

Responsibilities:
Primary Responsibilities / Essential Functions:
• Provide project leadership and delivering solutions to customers
• Maintain project schedules and reports to Integration Lead, team leads and manager
• Works closely with project team members to organize project tasks to be carried out as part of analysis and development and ensures they are completed within project timelines
• Reviews project plans daily, prepares and submits status reports, monitors project deliverables, and communicates to management any issues that may impact the team's delivery
• Collaborates with project teams and various internal stakeholder groups on an ongoing basis to ensure projects are delivered on time, within budget, adhere to high quality standards, and meet customer expectations
• Works with project team to identify and assess project risks and issues
• Takes a disciplined approach to managing project issues and risks
• Solicits feedback and guidance of our client's standard methodologies, tools, and best practices from team leads, project managers, leadership, and project team members
• Accountable for seeking learning opportunities to continuously develop professional/technical knowledge which will be useful in current position and/or career aspirations
• Responsible for relationship management with key business partner contacts and project team

Mandatory Skills Description:
Key Competencies
• Self-motivated with high level guidance as needed.
• Works effectively on multiple tasks and projects with supervision.
• Highly analytical individual with a keen eye for details.
• Working knowledge of email and/or desktop computing.
• Analytical, problem solving and judgment skills
• Good people, process, communication, facilitation, and interpersonal skills
• Able to identify / assess business needs, to analyze, prioritize, and solve problems in a service driven organization with supervision.
• Ability to thrive in a fast paced, challenging and constantly changing work environment
• Knowledge of the healthcare industry a plus.

Skills
• Working knowledge of Outlook, Excel, OneNote, Teams, SharePoint, PowerPoint, Word, and project management tracking software
Leadership and Influence
• Sets high standards with achievable, goals
• Monitors performance to ensure that standards and goals are met
• Builds commitment and inspires people to do the best job possible -- both internal and external
• Communicates, through own behavior, and leads by example
• Regularly reviews progress toward objectives and goals
Analytical and Decision Making (with supervision)
• Supports and achieves organizational priorities
• Exercises good judgment, considering all pertinent information
• Knows when to deter/take action from limited information
• Consults and utilizes input of others as appropriate
• Maintains objectivity in face of conflicting priorities and demands
• Recognizes own limitations and when to ask for help
Interpersonal Relations
• Works in a cooperative and supportive manner with all stakeholders and stakeholder teams
• Supports colleague's activities/pitches in and helps
• Participates actively in meetings
• Is willing to influence and to be influenced
• Works toward achieving results -- both short/long-term interests
Planning and Organizing / Motivation and Commitment
• Takes responsibility for getting the work done
• Follows up and sees tasks through to completion
• Organizes own work and the work of others effectively
• Accomplishes results in a timely fashion
• Effectively allocates resources to get the right job done as needed
Adaptation and Flexibility
• Adapts project management and interpersonal approach and shifts roles (as required) to suit the audience and situation
• Can adapt to very different and wide range of social situations
• Able to juggle and manage competing priorities, demands and tasks
• Maintains poise and composure
• Is willing to be influenced/open to others' views
• Can manage criticism, pressure, conflict, and stress
• Tolerates stress and frustration in the interest of building agreement and achieving positive outcomes
• Understands the needs of the various stakeholders of the organization

Nice-to-Have Skills:
Device migrations
• Working knowledge of Outlook, Excel, OneNote, Teams, SharePoint, PowerPoint, Word, and project management tracking software
Leadership and Influence
• Sets high standards with achievable, goals
• Monitors performance to ensure that standards and goals are met
• Builds commitment and inspires people to do the best job possible -- both internal and external
• Communicates, through own behavior, and leads by example
• Regularly reviews progress toward objectives and goals
Analytical and Decision Making (with supervision)
• Supports and achieves organizational priorities
• Exercises good judgment, considering all pertinent information
• Knows when to deter/take action from limited information
• Consults and utilizes input of others as appropriate
• Maintains objectivity in face of conflicting priorities and demands
• Recognizes own limitations and when to ask for help