Job Details
Revenue and Recovery Officer
2026-01-15 County of San Diego all cities,AK
Description:
Minimum Qualifications
Note: For your education to be considered, you must attach a copy of your degree, transcripts, diploma, and foreign equivalency report to your application.
Condition of Employment
As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process.
Evaluation Process
Qualified applicants will be placed on a six (6) month employment list based on scores received during the evaluation of information contained in their employment application. Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.
Reasonable accommodation may be made to enable an individual with qualified disabilities to perform the essential functions of a job, on a case-by-case basis.
The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.
The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application. Resumes will not be accepted in lieu of the application Work History and/or supplemental questionnaire.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran's Preference PolicyThe County of San Diego offerspreferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!
The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov).
Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.
Click here to see the Non-Management Benefits Summary
01
Please be sure to answer the following questions in a thorough and complete manner. By checking the 'Yes' below, I indicate that I have read and understand the instructions for completing the supplemental questionnaire. I understand that the written responses to the supplemental question(s) listed below are required in order to evaluate my qualifications for this position.Do you understand this information?
02
By checking the 'Yes' response below, I indicate that I have read and understand the minimum qualifications of this classification AND the employment history section of this application details my qualifications. In order to receive credit, your work experience will be verified in the employment history section, please included the duties of your employment.
03
MINIMUM QUALIFICATIONSPlease identify which of the following ways you meet the minimum qualifications for this position.
04
If you are qualifying with education, please be advised that you MUST submit a copy of your transcripts or diploma or foreign equivalency report with your application in order for your education to be considered.
*Please note: if a copy of your transcript, diploma or foreign equivalency report is already in your master profile, there is no need to submit again.
Have you submitted this information at step one of your application?
05
Please indicate which positions in your work history you are using to qualify for the minimum qualifications.
In order to receive credit, please answer the question thoroughly. Your work experience MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
06
Please indicate the total number of years of experience you have with collecting debts/accounts on a full-time and regular basis.
07
Please indicate the total number of years of experience you have receiving incoming calls and generating outgoing calls to debtors.
08
Please indicate the total number of years of experience you have reviewing legal procedural, court, and/or financial documents.
09
Please indicate which of the following Microsoft Software Programs you are proficient (able to perform at least 50% of the functions) in using. **Please be advised that the hiring department may ask you to demonstrate your skills in this area as part of the selection process.**
10
Where did you first hear about this job opportunity?
11
If you answered "Other" to the question above, please indicate where you first heard about this job opportunity. If this does not apply, please indicate "n/a" below.
Required Question
Salary: $46,904.00 - $57,512.00 Annually
Location : County of San Diego, CA
Job Type: Regular - Full time
Remote Employment: Flexible/Hybrid
Job Number: 25248312
Department: Auditor & Controller
Division: Revenue & Recovery Div
Opening Date: 01/06/2026
Closing Date: 1/16/2026 11:59 PM Pacific
Job Summary
The County of San Diego Auditor & Controller's Office has current openings for REVENUE AND RECOVERY OFFICER TRAINEE
These positions may have a teleworking and/or flexible schedule available after an initial training period. Interviews will take place the week of February 9, 2026 and JOB OFFERs will be made the week of February 16, 2026
Auditor & Controller has offices in Vista, San Diego, El Cajon, and Chula Vista
Revenue and Recovery Officer Trainees are responsible for the collection of debts owed to the County, assisting with victim services customer inquiries and assisting with the lien services demand process. They obtain and analyze financial information; negotiate payment agreements; enforce collections through written correspondence, telephone and personal interviews; and determine the feasibility of pursuing litigation. Revenue and Recovery Officer Trainees also assist in the establishment, maintenance, and monitoring of accounts receivable records. Revenue and Recovery Officer Trainees spend a large amount of time in contact with members of the public over the phone and in person.
Click here to review a complete job description for this position.
Interview and Hiring dates
The timeline for this recruitment is outlined below:
- Interviews, Job Offers and Background Process begin in February 2026. Note: Current County employees may be excluded from additional background screening.
- Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.
- Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date.
Minimum Qualifications
- Two (2) years of full time clerical experience in a debt collection agency; OR,
- One (1) year of debt collection experience in a public, private, or retail credit or debt collection environment; OR,
- An associate of arts degree (AA) or higher from an accredited U. S. college or university, or a certified foreign studies equivalency.
Note: For your education to be considered, you must attach a copy of your degree, transcripts, diploma, and foreign equivalency report to your application.
Condition of Employment
As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process.
Evaluation Process
Qualified applicants will be placed on a six (6) month employment list based on scores received during the evaluation of information contained in their employment application. Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.
Reasonable accommodation may be made to enable an individual with qualified disabilities to perform the essential functions of a job, on a case-by-case basis.
The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.
The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application. Resumes will not be accepted in lieu of the application Work History and/or supplemental questionnaire.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran's Preference PolicyThe County of San Diego offerspreferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!
The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov).
Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.
Click here to see the Non-Management Benefits Summary
01
Please be sure to answer the following questions in a thorough and complete manner. By checking the 'Yes' below, I indicate that I have read and understand the instructions for completing the supplemental questionnaire. I understand that the written responses to the supplemental question(s) listed below are required in order to evaluate my qualifications for this position.Do you understand this information?
- Yes
- No
02
By checking the 'Yes' response below, I indicate that I have read and understand the minimum qualifications of this classification AND the employment history section of this application details my qualifications. In order to receive credit, your work experience will be verified in the employment history section, please included the duties of your employment.
- Yes, I understand and meet the minimum qualifications AND I have included this information (duties of my position) in the work history of my application.
- Yes, I understand and meet the minimum qualifications AND I have attached a copy of my college diploma, official transcript, unofficial transcript, letter of completion, foreign equivalency certificate if education was obtained outside the US.
- No, I do not understand and do not meet the minimum qualifications AND I have not included this information in the work history of my application.
- I do not meet any of the minimum qualifications.
03
MINIMUM QUALIFICATIONSPlease identify which of the following ways you meet the minimum qualifications for this position.
- Two (2) years of full time clerical experience in a debt collection agency
- One (1) year of debt collection experience in a public, private, or retail credit or debt collection environment
- An associate of arts degree (AA) or higher from an accredited U. S. college or university, or a certified foreign studies equivalency
- I do not meet the minimum qualifications
04
If you are qualifying with education, please be advised that you MUST submit a copy of your transcripts or diploma or foreign equivalency report with your application in order for your education to be considered.
*Please note: if a copy of your transcript, diploma or foreign equivalency report is already in your master profile, there is no need to submit again.
Have you submitted this information at step one of your application?
- Yes
- No, I have previously submitted these documents
- No, I will submit these documents in a different manner
- No, I am not using education to qualify
05
Please indicate which positions in your work history you are using to qualify for the minimum qualifications.
In order to receive credit, please answer the question thoroughly. Your work experience MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
06
Please indicate the total number of years of experience you have with collecting debts/accounts on a full-time and regular basis.
- Less than 1 year of experience
- 1 year of experience, but less than 2 years
- 2 years of experience, but less than 3 years
- 3 years of experience, but less than 4 years
- 4 or more years of full time experience
- No experience
07
Please indicate the total number of years of experience you have receiving incoming calls and generating outgoing calls to debtors.
- Less than 1 year of experience
- 1 year of experience, but less than 2 years
- 2 years of experience, but less than 3 years
- 3 years of experience, but less than 4 years
- 4 or more years of full time experience
- No experience
08
Please indicate the total number of years of experience you have reviewing legal procedural, court, and/or financial documents.
- Less than 1 year of experience
- 1 year of experience, but less than 2 years
- 2 years of experience, but less than 3 years
- 3 years of experience, but less than 4 years
- 4 or more years of full time experience
- No experience
09
Please indicate which of the following Microsoft Software Programs you are proficient (able to perform at least 50% of the functions) in using. **Please be advised that the hiring department may ask you to demonstrate your skills in this area as part of the selection process.**
- Word
- Excel
- Outlook
- I do not have experience in any of the above
10
Where did you first hear about this job opportunity?
- San Diego County website
- Governmentjobs.com
- Veteran Outreach / FFSC
- Family, Neighbors, Friends
- County Employee Resources Group
- College/University Career Site
- County Social Media
- Indeed
- Voice and Viewpoint
- Other
11
If you answered "Other" to the question above, please indicate where you first heard about this job opportunity. If this does not apply, please indicate "n/a" below.
Required Question