Job Details

Posting Details

Posting Details

Job #
042415

Department Code
31301-0097

Department
D'Aniello Institute for Veterans and Military Families (IVMF)

Job Title
Program Manager

Location
Syracuse, NY

Campus
Remote

Commitment to On-Campus Experience

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities.This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range
$65,000 - $70,000

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level
S5

FLSA Status
Exempt

Hours

Standard University business hours

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)

Hours may vary based on operational needs.

Job Type
Full-time

Unionized Position Code
Not Applicable

Job Description

Reporting to the Director, Community Insights and Impact (CII) at the D'Aniello Institute for Veterans and Military Families (IVMF), the Program Manager (PM) manages key programs and activities of the CII team. The CII portfolio supports two primary efforts: 1) provide technical assistance to communities to better serve veterans and their families, and 2) identify leading practices and insights through stakeholder engagement and analysis to share within IVMF and external partners.

The PM supports the strategic alignment of the CII portfolio, IVMF's research, evaluation, and policy teams, and other stakeholders. The PM also supports strategic, and growth plans aligned with CII portfolio goals and IVMF's strategic imperatives and contribute to thought leadership development. Under the Director of CII, the PM collaborates closely with colleagues to support the CII business development strategy, identify opportunities with foundations and corporate funders, and assist in developing proposals and grant applications.

This position is anticipated to be filled on a fully remote basis if the identified candidate is not currently located in the Syracuse, NY area (within 50 miles). Strong preference for someone residing in Texas. Not all geographical areas within the United States are eligible. Employment offers at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Education and Experience

• Bachelor's degree required, preferably in public or business administration, public policy, public health, education, information management, social work, or social science.
• Master's degree preferred.
• 3+ years' work experience in program and/or project management, consulting, or related fields.
• Experience with qualitative and quantitative data collection and analysis.
• Ability to work independently as well as collaboratively in a team setting.

Skills and Knowledge

• Ability to use public information sources to analyze trends and identify partnership and learning opportunities related to veteran coordinated care and other relevant topics.
• Excellent communicator, both oral and written; demonstrated ability to communicate effectively with leadership, colleagues, partners, and stakeholders.
• Ability to convey complex concepts in easily understandable ways to diverse audiences.
• Experience and discipline to successfully manage multiple, concurrent projects; can meet deadlines with competing demands.
• Ability to adjust to changing priorities and work in a fast-paced environment.
• Exceptional organizational skills and attention to detail.
• Project/Program management experience and training (e.g., PMP certification) highly desirable.
• Preference to veterans, military spouses, or those with experience working with veteran, military, and/or military family stakeholders, and familiarity with government programs and services for veteran families.

Responsibilities

Program Operations & Execution

• Serve as primary client POC while leading and supporting project teams in executing plans.
• Develop, facilitate, and lead project-specific activities including stakeholder interviews, focus groups, presentations, and grant report authoring.
• Manage program budgets and create Standard Operating Procedures to streamline operations, enhance outcomes, and scale impact nationally.
• Coordinate communication between project teams and partners to ensure alignment and seamless execution.
• Elevate risks and vulnerabilities to director with recommendations for appropriate mitigation responses.

Project Materials & Documentation

• Conceptualize and create high-quality project materials including reports, proposals, contracts, and deliverables.
• Lead quality checks to ensure all outputs meet organizational standards, to include periodic review of internal SOPs.
• Provide comprehensive project support including document editing, internal/external communications, meeting coordination, and team organization.

Program Planning & Client Engagement

• Engage current and potential clients and partners to understand needs and develop tailored project scopes and statements of work.
• Create foundational project plans and frameworks for assigned initiatives.
• In partnership with the Director and Development team, identify and cultivate opportunities with foundations, corporate partners, and clients for the Community Insights and Impact portfolio.

Strategic Development & Reporting

• Conduct in-person and virtual client/partner engagement to strengthen relationships and assess evolving needs.
• Prepare data-driven reports and success stories for internal leadership and corporate sponsors.
• Drive cross-functional collaboration with IVMF departments (Marketing & Communications, Development, Data Solutions, Budget) to achieve program goals.
• Other duties as assigned.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

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Job Posting Date
11/21/2025

Application Deadline

Full Consideration By

Job Category
Staff

Message to Applicants