Job Details

Job Description

Location: Remote

Vice President, Sales - Healthcare, PBM, & Health & Wellness

Our client is a global customer experience consulting service provider disrupting the industry with solutions that enable businesses to scale globally while achieving top customer satisfaction. They are focused on the industries of Travel & Hospitality, Logistics, Insurance, Healthcare, Financial Services, and other Tech Businesses. Our client offers delivery in 10 different countries, in 32 languages, with over 29,000 agents. They believe that great customer experiences begin with great human experiences and put their team first to ensure this is achieved.

Experience you bring:

• A hunter mindset with a passion for opening new doors and driving growth.

• Polished executive presence and ability to engage CXO-level stakeholders.

• Strong understanding of healthcare business models, benefits administration, and member engagement trends.

• Experience navigating complex sales cycles (12-24 months) and managing RFP-driven processes.

• New Business Development: Hunt and close new logo opportunities within healthcare payers, PBMs, insurers, and health & wellness providers.

• Vertical Strategy: Develop and execute a sales strategy focused on payer, PBM, and wellness markets.

• C-Suite Engagement: Build trusted relationships with senior executives (CFOs, COOs, CHROs, Heads of Benefits, etc.) to influence large-scale outsourcing decisions.

• Solution Sales: Position a wide range of BPO services, including contact center support, claims administration, RCM, back-office processing, and digital CX solutions (AI, automation, analytics).

• Revenue Leadership: Consistently achieve and exceed multi-million-dollar annual sales targets.

• Collaboration: Partner with internal solution architects, operations leaders, and delivery teams to craft winning proposals and RFP responses.

• 12+ years of progressive sales experience with proven success closing complex, multi-million-dollar deals in the BPO or outsourcing industry.

• Deep vertical expertise in Healthcare, PBM, or Health & Wellness markets.

• Strong executive network across payers, PBMs, and healthcare providers.

• Demonstrated track record of exceeding quotas in a hunter-focused, new logo role.

• Consultative solution-selling skills with the ability to craft client-specific value propositions.

• Knowledge of regulatory compliance (HIPAA, CMS, etc.) in the healthcare domain.

• Bachelor's degree required; MBA preferred.