Job Details

A leading e-commerce firm seeks an E-Commerce Case Manager for a 100% remote role focused on enhancing customer experiences. You will handle escalated inquiries, coordinate with internal teams, and ensure smooth issue resolution while maintaining clear documentation. Candidates should possess a relevant degree and 2-3 years of e-commerce or customer service experience, with strong problem-solving skills and a customer-first mindset. This position offers flexible scheduling, competitive compensation, and career development opportunities.

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