Job Details

TeleShift Staffing is hiring independent contractors to provide inbound customer support for top-tier U.S. brands. This 1099 remote position offers flexible scheduling and the freedom to work from home. Ideal candidates are professional, detail-oriented, and passionate about helping others.Key Responsibilities:Handle inbound calls with professionalism and empathyAssist customers with account inquiries, orders, billing, or technical issuesFollow client-specific scripts and proceduresNavigate multiple systems to resolve concerns quickly and accuratelyMaintain a quiet, distraction-free work environmentMeet performance and quality standards set by the clientRequirements:Must reside in: AL, AK, AZ, AR, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, RI, SC, SD, TN, TX, UT, VA, WV, WYReliable high-speed internet and a quiet home workspaceUSB headset and compatible computer (Windows or Mac)Strong communication and active listening skillsPrevious customer service or call center experience preferredWhy Work with TeleShift Staffing?100% remote work from anywhere within approved statesFlexible scheduling (set your own hours)Support through onboarding, certification, and beyondBonus opportunities for training completion, consistency, and milestonesCommunity-focused team that checks in and supports youApply now and start building your work-from-home career with TeleShift Staffing!
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