Job Details

Marketing Assistant

This role is ideal for someone organised, creative, and eager to learn. You'll primarily support the B2B Marketing Manager and Marketing Director with day-to-day marketing tasks, including social media scheduling, webinar tracking, email campaigns, website updates, and reporting on campaign performance.

Social Media

• Schedule and manage content across 15+ brand social media pages.
• Oversee daily community management, responding to comments, messages, and reviews each morning.
• Support execution of paid and organic social campaigns, ensuring consistent brand tone and visuals.
• Coordinate with the marketing team to maintain content calendars and ensure timely posting.
• Monitor engagement metrics and assist in reporting on social media performance.
• Assist in paid social media campaigns while optimising spend and performance.

Marketing Support, Admin & Reporting

• Support planning and setup of email marketing campaigns (EDMs) in Salesforce and Klaviyo.
• Assist in coordinating seasonal and promotional campaigns.
• Manage customer enquiries across email, chat, and social media, including reviews and ratings.
• Download and organise assets from global brand portals.
• Set up webinars and track registration counts.
• Generate and analyse campaign performance reports (social media, EDMs, lead reporting).
• Help track and report on overall digital marketing activities (email, paid ads, social media).
• Perform general ad hoc tasks and research to support the marketing team.

E-Commerce Support

• Assist in updating website content and product listings, including banners and product descriptions.
• Maintain websites and update blogs (Shopify and Squarespace).
• Support website optimisation and digital marketing activities such as SEO and content creation.