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Public Safety Dispatcher/ Records Assistant

  2025-12-10     Cuesta College     San Luis Obispo,CA  
Description:

Salary : $53,844.00 - $65,448.00 Annually
Location : San Luis Obispo Campus, CA
Job Type: Full Time - 12 Months/ 100% FTE
Job Number: FY2526-00094
Division: Administrative Services
Department: Public Safety
Opening Date: 12/09/2025
Closing Date: 1/7/2026 11:59 PM Pacific

Job Description Summary
DEFINITION

Under general supervision of the Director of Police and College Safety Services, this position answers calls from the public in emergency and non-emergency situations including traditional and non-traditional law enforcement functions. Dispatches public safety personnel to assist students, faculty, staff, and the general public in matters pertaining to the Public Safety Office, and perform other related duties as required.
DISTINGUISHING CHARACTERISTICS

The Public Safety Dispatcher is distinguished from other classes of employment, in that incumbents are required to complete a California P.O.S.T. Dispatch Course Certification, Background Investigation, and Medical Examination per P.O.S.T. minimum standards. The incumbent in this position will promote Institutional Effectiveness by effectively assisting to ensure a safe and secure learning and working environment for all students, faculty, staff, and the community.
ABOUT THE COLLEGE

Where You Will Work
Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.

Who We Are

Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

  • Additional information about the college can be found at
  • The college planning documents can be found at
  • Our Student Equity Action Plan can be found at
  • We offer comprehensive benefit options. Information about benefits can be found at
Essential Functions & Qualifications
ESSENTIAL FUNCTIONS
  • Operate the CCPD Communication Center, responding to requests for public safety assistance and service;
  • Operate two-way radios, monitoring numerous frequencies;
  • Dispatch appropriate level of police, fire, emergency medical response, and assist other callers as needed;
  • Assign direct and prioritize work (calls for service) of CCPD personnel;
  • Ensure activities and responses meet all applicable procedures and laws;
  • Assist supervisor with monitoring of field unit activities;
  • Resolve problems (both dispatch/logistic and citizen,) by drawing on knowledge and experience, common sense and creativity;
  • Maintain daily records of dispatch information in written and electronic form;
  • Maintain contact lists for allied agencies updated at least bi-annually
  • Maintain and update periodically information of standard operating procedures in the dispatch center involving patrol functions, crime classification, dispatch procedures, and emergency response information;
  • Maintain daily calendar of campus activities for Public Safety response;
  • Provide clerical services to include but not limited to: typing correspondence, reports, and other documents, filing, and distributing mail;
  • Demonstrate competency with department Computer Aided Dispatching software, the records management system, and associated radio system technology;
  • Assist in reviewing, recording, and maintaining CORI information;
  • Disseminate law enforcement information to police/sheriff agencies;
  • Assist and maintain adherence to all CLETS/NCIS/NLETS/NIBRS/Cal-NIBRS/POST and DOJ standards, records keeping, and training;
  • Understand operation of the campus alert system and send out alerts as needed. Trouble shoot system as needed and request repair.
  • Assist in preparing and disseminating all statistical crime information, crime reports, data requests, data input, and officer daily logs as needed or upon request for all department mandated reporting requirements to include the annual Clery report.
  • Sell and issue parking permits to staff, students, and visitors and maintain records for all permits sold;
  • Assist in preparing crime and arrest reports for filing with the District Attorney's Office;
  • Coordinate projects related to campus-wide Emergency Notification Systems. Participate in the programming and maintenance of these systems in coordination with campus Information & Technology and associated vendors. Conduct periodic testing, train users, and other related duties;
  • Establish and maintain cooperative working relationships with those contacted in the performance of duties;
  • Communicate effectively orally and in writing;
  • Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, and of staff and students with physical and learning disabilities;
  • Monitor, retrieve and update data in various computer systems or programs;
  • Receive and respond to alarm activations, panic buttons, and emergency Blue Light phones;
  • Provide information to responding personnel regarding various alarm types;
  • Initiate calls for maintenance of alarm/panic button systems or any other hazard reported to public safety;
  • Other duties as assigned.
QUALIFICATIONS

Education:

Required
  • Equivalent to graduation from the twelfth grade.
Experience:

Preferred
  • Understanding of contemporary policing issues, philosophies, practices and trends as applied within a college environment.
Or any equivalent combination of education and experience that demonstrates desired knowledge.

Knowledge of:
  • Penal codes, vehicle codes, and health and safety codes;
  • Understand laws and codes, rules and policies, and other printed matter as the apply to dispatch, federal, state, district compliance and auditing functions;
  • Modern office practices, procedures, and equipment;
  • Record keeping;
  • Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database software;
  • Correct usage of English, grammar, spelling, punctuation, and vocabulary; and
  • District policies and procedures.
Ability to:
  • Establish and maintain cooperative working relationships with those contacted in the performance of duties; and
  • Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and of staff and students with physical and learning disabilities.
  • Work rotating shifts on days, nights, and weekends.
  • Ability to work in a confined work environment until relieved
  • Complete POST Background check
Physical ability to:
  • Read and comprehend printed matter and text and data on computer monitors;
  • Hear and understand speech at normal levels;
  • Understand and carry out oral and written directions;
  • Speak so that others will be able to understand normal in-person and telephone conversation;
  • Sit or stand for extended periods of time;
  • Lift and/or carry 25 pounds; and
  • Exert manual dexterity sufficient for keyboard and other office equipment operation.
License and Certificates (current within the last year or must be continuously current):

Required
  • P.O.S.T. Dispatch Certificate within 1 (one) year of date of hire;
  • Valid driver's license and eligible to obtain California driver's license upon hire.

Additional Information

SLO campus based. Mon- Fri 0730-1530 hrs.

REQUIRED DOCUMENTS TO APPLYCandidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.
  1. Resume;
  2. Reference List (see further instructions below);

Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to you.

Completed online applications and all supporting documents must be submitted by the closing date for this position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.

ADDITIONAL INFORMATIONCuesta College will not sponsor any visa applications.

San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address:

Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit:
Interview Process Information
Selected applicants will be invited to attend a Zoom interview on Thursday, January 29, 2026.
TO: New Employees

FROM: Human Resources

SUBJECT: Benefits for Classified & Management Employees

Cuesta College's Benefits website:

Employees who work half-time or more are entitled to receive fringe benefits. The fringe allocation is money from the District to help cover the cost of insurance. Employees working half-time or more are eligible to participate in the District's medical, dental and vision insurance.

Employees with a work assignment of 50% to 74% of full time will receive one-half of the above stated fringe allocation.

If your insurance rate exceeds your fringe allocation, the balance will be deducted from your monthly payroll check. If the insurance plans selected cost less than the fringe allocation, any excess amount will be returned to the District. For more information about how fringe benefits are determined please refer to the collective bargaining agreement between SLO Community College District and Cuesta College Classified United Employees (CCCUE) or the Board of Trustees policy regarding management employees.

If you have any questions, please contact Human Resources at 805-###-#### or ...@cuesta.edu.
01

We endeavor to foster a just and inclusive campus culture here at Cuesta College. Please tell us about your experiences with inclusion as it relates to your career or some other aspect of your work? If you have not had direct experience in this area, please tell us about your aspirations. We welcome learning about your areas of challenge or growth and success.
02

Each open position has specific attachment requirements in order to be considered by the hiring committee. If the attachment directions are not followed, your application will not be considered.

The required attachments for this position are:
• Resume;
• Reference List;

Have you attached the correct required documents to your application?
  • Yes
  • No

Required Question


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