Job Details

Overview

Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Support Specialist and help support customers of various clients! In this role, youll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!

Responsibilities

• Handle inbound and outbound calls to support customers of various clients
• Provide excellent customer service, addressing questions and concerns
• Accurately enter information into our database
• Follow up with customers as needed to ensure satisfaction
• Meet and exceed performance metrics to qualify for advancement opportunities

Requirements

• High school diploma or equivalent
• Strong verbal communication skills
• Reliable internet connection and a quiet workspace
• Basic computer skills (Microsoft Office proficiency)
• Ability to work flexible hours, including evenings and weekends (set your own schedule)

Technical Requirements (MANDATORY to begin work)

• Windows 11 OS
• Minimum 16 GB RAM (desktop or laptop)
• No Chromebooks or Apple computers
• Dual monitors (not needed at time of application)
• Noise-canceling USB headset (not needed at time of application)
• Hardwired internet connection (not needed at time of application)

Benefits

• Work from the comfort of your home
• Starting pay of $12-$15/hour (with increase opportunities)
• Opportunities for advancement based on performance
• Supportive team environment