Job Details

Experience: 3+ years
Salary: $150K – $230K • Offers Equity

About GigaML

At GigaML, we're revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC's fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.

With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we're scaling fast to meet skyrocketing demand.

Why Join Us?

• Impact: Help build the future of Voice AI by connecting cutting-edge products to real-world enterprise problems.

• Growth: Be mentored by seasoned leaders, with ample opportunity for career acceleration.

• Culture: Join a fast-paced, high-ownership team that values grit, initiative, and team spirit.

• Innovation: Contribute to a category-defining company at the forefront of AI technology.

About the Role

We're looking for a Senior Designer with strong creative instincts and a proven ability to translate business goals into impactful design. This role blends product, video, UI/UX, and marketing design to define our brand & product identity across platforms. You'll work directly with the founding team to tell GigaML's story through visual content and product design.

What You'll Do

• Video Production: Craft compelling videos for marketing campaigns, case studies, and launches

• Product Design: Own the design of our website, dashboards, and other digital products

• Customer Interviews: Understand our customer needs to iterate our product based on feedback & prepare design specifications

• Marketing Assets: Help with engaging social media posts, banners, and ad creatives

• Branding: Ensure visual consistency across all touchpoints—internal and external

• Collaboration: Partner with founders, GTM, and engineering teams to align on creative direction
  

Who You Are / Must-Haves

• 3+ years of experience in a similar creative role, preferably with B2B design

• Expert in Figma and Adobe Creative Suite (Premiere Pro, After Effects, etc.)

• Strong portfolio across video, UI/UX, and marketing assets

• Clear communicator and independent executor

• Thrive in fast-paced, high-ownership environments
  

Nice-to-Haves

• Experience working at a startup or agency

• Understanding of AI or B2B SaaS products

• Motion design / animation capabilities

• Social media or brand storytelling experience
  

Perks & Benefits

• Competitive base salary plus equity

• Full medical, dental, and vision coverage

• Equinox membership

• On-demand snacks, meals, and coffee to keep you fueled
  

Interview Process

• Intro call with recruiting lead (20 min)

• Call with CTO (15 min)

• Portfolio walkthrough + design jam (45 min)

• On-site working session / trial day