Job Details

Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage. Assisting driver(s) when a pick up or delivery is in question before servicing. Scheduling and dispatching work to various employees and departments throughout the day. Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily. Work in a fast paced, cooperative, high call volume environment. Multitasking large amounts of data entry, while maintaining high volume radio traffic and internal employee interaction. Quickly and confidentially make decisions, often without managerial approval. MINIMUM JOB REQUIREMENTS:High school diploma or equivalent is required . years of Dispatcher experien...Dispatcher, Dispatch, Manufacturing, Driver