Job Details

(Work from Home) Client Services Representative

Join to apply for the (Work from Home) Client Services Representative role at My Travel Connection.

Full Job Description:
We focus on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years serving clients worldwide. No experience necessary. We will train you.

Core Responsibilities:

• Serve as the primary customer contact, providing premium concierge-level service to travelers from start to finish.
• Respond to telephone, email inquiries, and online travel submissions promptly.
• Research and book domestic and international travel packages, including air, hotel, tours, and ground transportation.
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources.
• Perform pricing and cost calculations for changes or added trip fees.
• Provide e-tickets and process credit card payments over the phone.

Qualifications:

• No experience necessary; training provided.
• Exceptional customer service skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to prioritize and multitask.

Employment Details:

• Job Type: Full-time or Part-time.
• Seniority level: Entry level.
• Job function: Customer Service.
• Industry: Travel Arrangements.

Requirements:

• Must be at least 18 years old and reside in the U.S., Mexico, or Australia.
• Laptop and/or smartphone and Wi-Fi are required.

Benefits:

• Flexible Schedule.
• Agent Certification.
• Employee Discounts.
• Ongoing Training.
• Work Remote.