Job Details

Join to apply for the Entry Level Customer Support Associate role at Pivotal Perspectives.

We are a leading consulting firm with experience in leadership development, entrepreneurial ventures, and client management. You'll be part of shaping our customer experience, from setting up accounts to answering questions and identifying opportunities to expand services.

Our customer service division has experienced growth by servicing telecommunications clients with professionalism and a personable approach. The campaigns focus on creating new customer accounts through unique advertising strategies.

Essential Duties and Responsibilities

• Provide leadership by example and sharing knowledge/skills
• Research and analyze competitor marketing and sales materials
• Deliver top-level customer service, explain accounts, manage client relations, and discuss upgrade options
• Support marketing efforts of team members
• Assist in organizing in-person appointments or events

Requirements

• 1 year CSR/Management/Sales experience or college degree in a related field
• Excellent communication skills
• Goal-oriented and strong work ethic
• Positive attitude and strong verbal communication skills

This is an entry-level, full-time position.

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Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Healthcare, Non-profit, Government

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