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Job Details

Entry Level Phone Reception

  2024-11-15     The Moving Experience     San Luis Obispo,CA  
Description:

We are looking for self-motivated, well-spoken, Moving Consultants. Learn a new industry and grow your skills in this fast-paced phone environment. You must have excellent communication; verbal, written, and strong grammar skills. The ideal Candidate will be friendly, responsible, professionals with a desire to grow with our locally owned company. Sales experience is preferred, but not required. Onsite training will be provided.

Responsibilities

  • Answer incoming calls/ emails/ messages from new and current Clients
  • Respond in a timely manner to incoming requests
  • Verify and input accurate Client Move information into CRM
  • Provide real time estimates using scripts
  • Call/ email/ message Clients using the TME Sales Journey Model
  • Assist new and current Clients with questions, rescheduling, and concerns
  • Document all communication with Clients in the CRM
  • Report to the Manager any challenging scenarios and potential issues
  • Other related responsibilities may be assigned

Job-Requirements
  • Self-motivated, energetic, organized, trainable and reliable.
  • Ability to follow instructions while following your own critical thinking when needed.
  • CRM data entry and funnel management
  • Ability to build productive business professional partnerships.
  • Fluent English speaker
  • Tech savvy
  • Prioritizing, time management, and organizational skills
  • Previous phone Sales and/ or Customer Service experience a plus, but not required.
  • Full time position; flexible scheduling. 8AM to 5PM shifts

What we offer
  • Friendly, collaborative environment with an emphasis on training and coaching
  • Free unlimited Coffee
  • Fitness area
  • On-site parking
  • Base Rate plus fast growth
  • Bi-weekly direct deposits
  • Ability to grow into a lead or management role

How to Apply
  • Be sure to review all Job Requirements above
  • For a faster response, please include your personal email


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